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Remember: as our pieces are made to order, we can only offer a replacement or refund for items that arrive damaged, defective, or incorrect. See our Refund & Return Policy for full details.

Order number Email used for the order What happened? Arrived damaged Arrived defective (print, stitching, fabric fault) Wrong item received Wrong size shipped (not what I ordered) Other Tell us more Have photos of the issue? Reply to our confirmation email with them once you submit this form. Submit request