Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Cravid Labs LLC (“we,” “us,” “LODE”) collects, uses, and protects your information when you shop with us or visit our site.
Information we collect
When you place an order or contact us, we collect information you provide directly, such as your name, email address, shipping address, and order details. Payment is processed securely by our payment providers — we do not store your full card number.
We also automatically collect limited technical information (such as device, browser, and pages visited) through cookies and similar technologies to help the site work and to understand how it's used.
How we use your information
- To process and ship your orders
- To communicate with you about your order or questions
- To send marketing emails, if you've opted in (you can unsubscribe any time)
- To improve our site, products, and service
- To detect and prevent fraud
Sharing your information
We share information only with the service providers who help us run the store — for example, our ecommerce platform, payment processors, and production/fulfillment partners — and only as needed to serve you. We do not sell your personal information. We may disclose information if required by law.
Cookies
You can control cookies through your browser settings. Disabling some cookies may affect how the site functions.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of marketing. To make a request, email chakravarthi@cravidlabs.com.
Data retention
We keep your information only as long as needed to fulfill the purposes described here, including legal and accounting requirements.
Children
Our store is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The current version always lives on this page.
Contact
Questions about your privacy? Email chakravarthi@cravidlabs.com.