FAQ

Frequently Asked Questions

How long does shipping take?

Every piece is made to order, so please allow a short production window before it ships typically 2–5 business days to make, then 3–7 business days shipping within the US. You'll get a tracking number by email as soon as your order is on its way. Full details on our Shipping Policy page.

How do the tees fit?

Our tees are oversized by design. For the intended boxy, relaxed look, order your usual size. Prefer something closer to the body? Size down. Full measurements live on our Size Guide.

What's your return policy?

Because each piece is made to order, all sales are final we can't accept returns for change of mind or wrong size chosen, so please check the size guide first. If your item arrives damaged, defective, or not what you ordered, we'll make it right with a replacement or refund. Just email us within 14 days with photos. See our Refund & Return Policy for the details.

Can I change or cancel my order?

Contact us within 12 hours of ordering and we'll do our best. After that, production has usually started and the order can't be changed.

How should I care for the print?

Wash cold, inside out, with like colors. Tumble dry low or hang dry. Skip ironing directly on the print. Treated right, the graphic ages beautifully.

Will a design come back once it sells out?

Rarely. We keep the range small and considered, so once a design sells through it usually doesn't return. Join our list to catch what's next.

Where do you ship?

Across the United States for now. Outside the US and want a piece? Message us and we'll see what's possible.

How can I reach you?

Use our Contact page or email support@cravidlabs.com — we read everything.